Terms of service

Welcome to The Bike Cave! We're delighted to have you as a customer. Before you begin using our services, we kindly ask you to review the following Terms of Service ("Terms") that govern your use of our bike shop located at 194 Commack Road, Commack, NY 11725 ("The Bike Cave"). By accessing or using The Bike Cave's services, you agree to comply with these Terms. If you have any questions, please reach out to our team.

General Terms

The Bike Cave is a bike shop offering sales, rentals, repairs, and related services. These Terms apply to all customers and visitors of The Bike Cave. b. By accessing or using The Bike Cave, you affirm that you are at least 18 years old, or you are accessing our services with the permission and supervision of a legal guardian. c. The Bike Cave reserves the right to modify, suspend, or terminate any aspect of our services at any time without prior notice. We may also update these Terms from time to time, and your continued use of The Bike Cave after any modifications constitutes your acceptance of the updated Terms.

Product Information and Availability

The Bike Cave strives to provide accurate product information, including descriptions, images, and prices. However, we cannot guarantee the accuracy, completeness, or availability of all products at all times. b. In the event of a pricing or product description error, The Bike Cave reserves the right to refuse or cancel any orders placed for the affected products. We may also provide the option to revise the order with the corrected information.

Purchases and Payments

By placing an order at The Bike Cave, you agree to provide accurate and complete information about yourself and the payment method you are using. b. All purchases are subject to availability and acceptance by The Bike Cave. We reserve the right to refuse or cancel any order for any reason, including but not limited to suspected fraud, unauthorized resale, or violation of these Terms. c. The Bike Cave accepts various payment methods, including credit cards, debit cards, and cash. By providing your payment information, you authorize us to charge the applicable fees for your purchases.

Returns, Exchanges, and Refunds

The Bike Cave aims to provide a satisfactory shopping experience. If you are not satisfied with your purchase, please refer to our Returns and Exchange Policy, which outlines the procedures for returning or exchanging products. b. Refunds, if applicable, will be issued according to the original payment method used for the purchase. The Bike Cave reserves the right to refuse refunds for products that do not meet the eligibility criteria outlined in our Returns and Exchange Policy.

Repairs and Maintenance

The Bike Cave provides bike repair and maintenance services by trained professionals. By utilizing our repair services, you acknowledge that we will perform repairs to the best of our abilities. However, we cannot guarantee the complete restoration or functioning of all bikes due to varying factors. b. The Bike Cave is not responsible for any damage or loss that may occur during repairs or maintenance. We recommend customers to have appropriate insurance coverage for their bikes.

Liability and Limitations

The Bike Cave is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services or the inability to use our services. b. The Bike Cave is not responsible for any accidents, injuries, or damages that occur during bike rentals, repairs, or any other interactions with our services. Customers are advised to take appropriate safety precautions and use our services responsibly.

Intellectual Property

The Bike Cave's logo, trademarks, and other intellectual property are protected by applicable laws. You may not use our intellectual property without our prior written consent.

Governing Law and Jurisdiction

These Terms and your use of The Bike Cave are governed by and construed in accordance with the laws of the state of New York, without regard to its conflict of laws principles. b. Any dispute arising out of or relating to these Terms or your use of The Bike Cave shall be subject to the exclusive jurisdiction of the state and federal courts located in the state of New York.

Thank you for choosing The Bike Cave! We look forward to providing you with excellent service and enjoyable experiences.